Thursday, September 11, 2008

Latest Sprint Instinct navigation update causes more headaches

According to various users at Sprint's baw forum, the latest Sprint Instinct GPS Navigation application update (Software version: BF30, Navigation App version: 2.1.0.23) causes phone to lock up if you follow the following steps:
  • Open Navigation
  • Go To Maps and Traffic
  • Press the PHONE key
  • Press the Contacts, History or Dialer tabs
  • Phone lock up for some time (sometime it is fine, sometime it locks up or crashes)

A possible workaround is to hit the back arrow button at the bottom twice and then select "Yes" to "Exit Sprint Navigation".

Some people did not experience this problem though.

UPDATE:
According to this latest post, the Navigation app upgrade was found to be flawed and will be removed.

"Navigation Upgrade Flawed - to be removed
Due in part to the problem reports on this forum, we have identified a flaw in the Navigation upgrade to version 2.1.0.23. This flaw causes the handset to lock up or stop responding for a significant amount of time. Because of this defect, we have turned off the over the air upgrade for Navigation.

Customers who have already had the upgrade to version 2.1.0.23 will be prompted to update their navigation application again. This update will return the navigation to the previous production version, 2.1.0.21.

At a future date we will release a new upgrade to navigation.

Thank you all for your problem reports!

Will England
Buzz About Wireless Admin
Sprint Nextel"

3 comments:

Anonymous said...

Well, lame, since I just updated a few minutes ago. Disappointments disappointments. If only I can buy a damn Touch Pro or at least a Touch. AH! Meh. I hope the update on the 17th is truly happening. And I hope we get more news about some other good updates soon. These fixes are really getting old. We need new content here, Sprint!

Anonymous said...

PS, And by fixes, I mean the web browser, the nav, and the other existing applications. Where's the customization options and the apps??!

Anonymous said...

I've been experiencing browser crashes ever since this update. My phone freezes now EVERYTIME i go to a site that has a lot of pictures like Engadget.

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