There was a link to this blog in the user profile signature at Sprint's Instinct Insight (buzzaboutwireless) forum. When a Sprint moderator saw it and probably saw the prevoius blog post, the signature was promptly removed (it was present since the release of Instinct without any problems!)
Note the time of the moderator message! Sprint now has forum moderator's working even at midnight!!
Here is the message from Sprint forum moderator:
Your sig - sorry
From: Raine
Date: 09-17-2008 11:54 PM
Hey .., I'm really sorry to do this, but I've had to remove your signature. I'm sure you've got a great blog going, and I definitely wish you the best. Unfortunately, the BAW guidelines state: "The Community is provided as a service to Sprint customers and is not intended for the promotion of third-party services, products, Web sites, or organizations. Do not post content that would constitute advertising, junk mail, spam, chain letters, or any other form of unauthorized solicitation. " Since you were linking to a third party website, and it was being advertised, I needed to remove the link. I understand you're not trying to sell anything, but the rule still stands. Feel free to check out our guidelines here.-- Raine
So what do you think??
I am wondering if Sprint hired the moderators just to keep the forum clean or to cover up the negative information about the phone?
The Sprint Instinct forum users have been complaining of increased censorship in the forum lately with entire negative posts missing (even the ones without bad language!)
UPDATE:
Today (the next day) the moderator sent this message:
"Re: Your sig
From: Raine
09-18-2008 11:26 AM
Hey ...,
We've decided as long as you don't continually advertise within your posts, the link in your signature can be put back.
Feel free to post it back up! "
Interestingly, there were no "continual" advertisements in the posts (except the original links to this blog from when Instinct was newly released and baw forum admins were well aware of those).
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2 comments:
It is odd that it seemed the signature had been "allowed" previously. However, as a user and moderator in other forums, I can see both sides. Most forums do state clearly in their guidelines that web site links or emails are not allowed in signatures. Sometimes those items can go unnoticed by some moderators. Then one day, a different mod sees it and deletes it.
Yes, the "one day" happened to be the day the browser fix delay pissed off everyone and mods started deleting threads/posts. OK, yea.
I'm really getting tired of Sprint, over 10 years of being with them so I guess I can blame myself for thinking moving to the Instinct would be annoyance-free and with minimal customer treatment BS.
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